*Plan pricing is based on an annual payment. Plus, business owners have 15 days to test it out before signing up for a plan.Ĭlick on the tabs below to learn how we evaluated the best remote access software platforms: Compared to other options, Zoho Assist is less expensive with an expansive toolset. Along with a free plan, Zoho Assist offers whiteboarding and unattended access. With a score of 4.92 out of 5, Zoho Assist is our top pick for remote access software. Furthermore, certain solutions are similar to call center phone systems, allowing companies to troubleshoot with other team members or speak to the remote device user. Some tools are device-agnostic, whereas others only work on Windows or Mac operating systems. There’s a wide selection of remote access software offering basic to advanced functionality with diverse price points.
How We Evaluated the Best Remote Access Software ConnectWise Control Support: A suitable solution for businesses needing advanced security and toolkit features.TeamViewer: Better for companies wanting enterprise features, like integrations and collaboration tools.Splashtop: A good fit for small teams and solopreneurs looking for basic functionality and a low price tag.RemotePC: Better for remote teams needing fast deployment and a simple, scalable solution.Zoho Assist: Best overall for small businesses wanting a feature-rich platform at an affordable price.To find the best fit for specific needs, we examined several solutions for different business use cases.īased on our evaluation, these are the best remote access platforms suitable for small businesses: However, different tools offer various capabilities-from advanced monitoring and reporting to support for mobile devices. Whether a client needs tech support or staff devices require updates, a remote access software makes it possible without an on-site visit. Remote access software helps your team assist customers or employees from far away.
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